This Privacy Policy applies to all services on the Khela8 (https://khela8.pro) platform. By using Khela8, you are deemed to have accepted this policy.
Welcome to Khela8. Your privacy is a responsibility we take seriously. This Privacy Policy explains in detail what information Khela8 collects, how it is used, and the steps we take to keep your data safe.
We wrote this policy in plain, accessible language so every gamer in Bangladesh can use Khela8 with complete peace of mind. Protecting your personal information is at the heart of Khela8's commitment to you.
This policy was last updated in January 2026. Any changes will be posted on this page.
Khela8 may collect three types of information — what you provide directly, what is collected automatically, and what is received from third parties.
| Data Type |
Example |
Purpose |
Mandatory |
| Identity Information |
Name, date of birth, NID number |
KYC Verification |
Yes |
| Contact Information |
Mobile, Email |
Account Management |
Yes |
| Financial Information |
BKash/Nagad Number |
Payment Processing |
Yes |
| Device Information |
IP, browser, OS |
Security & Fraud Prevention |
Automatic |
| Usage Data |
Game history, login timestamps |
Service Improvement |
Automatic |
| Location Data |
Country & City (IP-based) |
Legal Compliance |
Automatic |
Khela8 never collects — nor has any need to collect — your bank password, full card number, or mobile banking PIN.
Khela8 uses your data only for specific purposes — nothing beyond what is stated here:
- Account Management: For registration, login, and profile management.
- Transaction Processing: To process deposits and withdrawals securely.
- Identity Verification (KYC): To meet legal obligations and prevent fraud.
- Customer Support: To resolve your issues quickly and efficiently.
- Security Monitoring: To detect account hacking or fraudulent activity.
- Service Improvement: To enhance your overall experience.
- Relevant Notifications: To inform you about games and offers tailored to your preferences (you can turn this off).
Khela8 does not sell or rent your personal data. However, data may be shared in the following limited circumstances:
- Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, or your bank to process transactions.
- Legal Obligation: Upon a valid order from a court or government authority.
- Security Partners: With fraud detection platforms (limited and encrypted).
- Business Changes: In the event of a company merger or acquisition, always subject to this policy.
All third parties with whom data is shared are contractually bound to uphold the same strict privacy standards as Khela8.
Khela8 does not retain your data indefinitely. Our retention policy is as follows:
- Active account data: retained for the duration the account remains active.
- Financial transaction records: minimum 5 years, as required by law.
- KYC documents: retained for 3 years after account closure (as required by regulators).
- Customer support chat logs: 1 year.
- Marketing data: until you withdraw your consent.
Upon request to close your account, your data will be permanently deleted after the required period — unless a legal obligation requires otherwise.
Khela8 uses cookies on its website. Cookies are small data files stored in your browser. We use three types of cookies:
- Essential Cookies: For login sessions and security purposes. These cannot be disabled.
- Functional Cookies: To remember your preferences (language, theme, etc.).
- Analytics Cookies: To understand how our website is used — without identifying you personally.
Except for essential cookies, all others can be managed through your browser settings or our cookie management panel.
Khela8 strives to give you full control over your personal information. Your rights include:
Right to Access
You can view what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate information.
Right to Erasure
You may request deletion of your data under certain circumstances.
Processing Restriction
You may object to certain uses of your data.
Right to Portability
You may request a download of a copy of your data.
Withdrawal of Consent
You may withdraw consent for marketing or optional uses at any time.
To exercise any of these rights, email [email protected]. Khela8 will respond within 30 days of receiving your request.
Khela8's services are strictly for users aged 18 and above. We do not knowingly collect data from anyone under 18.
- Age verification is mandatory at the time of registration.
- When in doubt, age is verified through KYC checks.
- If it is found that information has been collected from a minor, it will be deleted immediately and the account will be closed.
If you believe a child or minor is using Khela8, please notify us immediately.
Khela8 uses internationally recognized technologies and practices to keep your data secure:
- 256-bit SSL/TLS Encryption: For all data transmissions.
- AES-256 Encryption: For stored sensitive data.
- Firewall & IDS: To prevent unauthorized access.
- Regular Security Audits: Periodic audits conducted by third-party assessors.
- Two-Factor Authentication (2FA): For additional account security.
- Real-Time Monitoring: Immediate detection of suspicious activity.
However, no system on the internet can guarantee 100% security. Please do your part — use a strong password and never share it with anyone.
Khela8 reserves the right to update this Privacy Policy. If changes are made:
- The "Last Updated" date at the top of the page will be revised accordingly.
- For significant changes, you will be notified at your registered email address.
- You will be notified at least 30 days before any significant changes take effect.
- Continued use of the service after any update will be considered acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy, please get in touch with us:
For any data protection complaint submitted, Khela8 will respond in writing within 7 business days.
To speak directly with our data protection team, email
[email protected] with the subject line "Privacy Request".